Are you an engineering manager, technical manager or operations manager – or working on the ground in an industrial or manufacturing site? If yes and you use pumping systems to transfer fluids, then you may already know Applied Pumps.
Here we talk to Steve Ball from Applied Pumps about the company, the people they help and how they help.
To begin with Steve, can you tell us about Applied Pumps and what you do?
Sure. Applied Pumps is a leading UK independent pump distributor based in north Derbyshire. We’ve been around since 2000 and we service British, European and international markets. We are therefore, your ‘go to people’ for any type of pumping supply.
How do you help your customers?
We are the problem solvers! We bring our customers the right pumping equipment quickly and at the right price but most importantly, we also bring them a high level of technical knowledge and expertise.
On a practical level we supply key pump products such as gear pumps, screw pumps, self-priming pumps, centrifugal pumps, drum and barrel pumps, magnetic (coupled) drive pumps and air operated diaphragm pumps – as well as filtration and seals. We also help with parts and servicing but as I said a moment ago, central to our business is the free product advice and technical back-up we provide. This means we always have someone at the end of a phone ready to answer any queries and we’re also happy to undertake site visits to identify a problem and make a recommendation for the best solution.
How do you know what people will need?
Our starting point is always asking the customer, what is the industry or operational application they’re involved in and what is the challenge they face? And because we supply pumps that move just about any liquid from A to B, the answer to this can be very varied. We may for example, supply a Victor Process gear pump to pump resins or replace insulation materials with isocyanetes for the building/construction industry, we may provide a self-priming pump to pump large liquid volumes within a effluent treatment process or we may supply a Bronze gear pump to supply marine engines with oil for lubrication and fuel.
What other problems do you solve?
Our customers also need to know that their equipment will continue to pump efficiently at the required capacity, that they have contingencies in place for any unexpected outage and also, when to review, refurbish or update.
So it’s all about the needs of the customer?
Absolutely; having been around now for almost 20 years, Applied Pumps is proud to be a trusted name and we are also very proud that people keep us as their supplier when they move from company to company. We are fully impartial and we’re not tied to one brand, product or supplier so we never recommend our customers buy something they do not need. As a part of this we maintain an extensive stock range from manufacturers such as Victor, Jessberger, Haight, Oberdorfer, Settima and Tuthill. Once again, this ensures that we can find the best fit, at the best price, in a timely manner.
I’d like to get some more knowledge about manufacturing and industrial pumping, what can I do?
We’re always happy to share our knowledge and give advice so you can call us at any time.
You can also download our free e-book The Ultimate Rotary PD Pump Installation Ticklist which is a good starting point.
In the future we’ll be adding more helpful advice and tips to our website and uploading these to LinkedIn (I’d be very pleased to connect on LinkedIn, if you’re involved in the industry.)
Thank you Steve for all your time today
You’re very welcome! May I just add, for anyone reading this, that I’d be very happy for them to keep my ‘phone number and email to hand (they are by the way, 01246 260 157 and firstname.lastname@example.org )
Our advice is always free of charge, so do feel free to call me at any time.